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Job Opportunities
Springfield, Ohio
Branch Manager with Lending - Full Time
Primary Duties and Responsibilities:
• Manages a full-service branch to include its business development activities, personnel, customer service, profitability, and operations (50% Sales and Service, 40% Management/Leadership, 10% Operations)
• Open new accounts for bank products and services and expands existing customer relationships through cross-selling or referring products and services to the appropriate areas
• Assist customers with consumer (non-mortgage) loan needs by accepting applications, collecting supporting documentation, and closing approved loans
• Ensures standard operating procedures, regulations and policies are followed and provides guidance to branch personnel on operating problems, exceptions, and adjustments
• Demonstrates a high level of leadership, supporting the Bank's strategic plan and ensuring business practices are consistent with the Bank's mission
• Supervises the branch staff to include recruitment, selection, training and development, scheduling, monitoring and evaluating performance
• Monitors branch production reports, coaches and trains branch staff, and utilizes customer relationship management skills to achieve established goals and profitability targets
• Ensures effective and efficient customer service is provided by the branch staff to include opening all types of accounts, providing customers with information, and resolving banking problems for customers
• Participates in community activities to support organizational goals
• Ensures all audit and compliance requirements are met
• Attends regular bank meetings and training sessions and is responsible for effectively communicating new policies and procedures as well as sales information to the branch staff
• Other duties as assigned
Qualifications/Skills and KnowledgemRequirements:
• High School Diploma or equivalent required. Associates degree or commensurate experience preferred
• Must possess excellent communication, organization, analytical, supervision and problem solving skills
• Proficient with Microsoft Office
Washington Court House, Ohio
Teller - Full Time
Primary Duties and Responsibilities:
• Provide quality customer service, promote and cross-sell a broad variety of bank products and services
• Process transactions for checking and savings (individual and commercial) accounts, time deposits, loans, club accounts and safe deposit boxes
• Use Branch Capture to scan all items into the bank's mainframe
• Provide other assorted services which include, but are not limited to: cashing checks, processing money orders, cashier checks, check orders, counting currency and coin
• Maintain and balance cash drawer, balance and service autmatic teller machine and assist with night deposits
• Opens new aacounts for bank products and services and expands existing customer releationships through cross-selling or referring products and services to the appropriate areas
• Manage vault operation to include ordering, balancing and maintaining cash at appropariate levels
• Maintain required records, reports and reconcilements to ensure efficient customer service operations and audit compliance
• Other duties as assigned
Qualifications/Skills and Knowledge Requirements:
• High School Diploma or equivalent
• Ability to effectively utilize a computer and other standard office equipment
• Ability to effectively communicate orally and in writing
• Capable of performing basic math problems
• Must maintain a friendly, courteous and professional demeanor
• Customer service and cash handling skills required
Athens, Ohio
Teller - Full Time
Primary Duties and Responsibilities:
• Provide quality customer service, promote and cross-sell a broad variety of bank products and services
• Process transactions for checking and savings (individual and commercial) accounts, time deposits, loans, club accounts and safe deposit boxes
• Use Branch Capture to scan all items into the bank's mainframe
• Provide other assorted services which include, but are not limited to: cashing checks, processing money orders, cashier checks, check orders, counting currency and coin
• Maintain and balance cash drawer, balance and service autmatic teller machine and assist with night deposits
• Opens new aacounts for bank products and services and expands existing customer releationships through cross-selling or referring products and services to the appropriate areas
• Manage vault operation to include ordering, balancing and maintaining cash at appropariate levels
• Maintain required records, reports and reconcilements to ensure efficient customer service operations and audit compliance
• Other duties as assigned
Qualifications/Skills and Knowledge Requirements:
• High School Diploma or equivalent
• Ability to effectively utilize a computer and other standard office equipment
• Ability to effectively communicate orally and in writing
• Capable of performing basic math problems
• Must maintain a friendly, courteous and professional demeanor
• Customer service and cash handling skills required
Merchants National Bank is committed to providing unequalled customer service and work environment. We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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