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Job Opportunities
Hillsboro, Ohio
IT Operations Specialist
* This position involves a variety of duties relating to the daily operations of the IT department at the Hillsboro location. In this role the candidate will assist the Lead Operations Specialist to process and monitor the scheduled daily production jobs, and will insure these jobs and requested production jobs complete successfully;
* Process wire transfers and cash orders, and assist in creating reports regarding IT Operations;
* Assist in support of our Electronic Banking products and services, including debit / credit cards, online banking, mobile banking, voice banking and eStatements;
* Provide support to our consumer and business customers as well as our employees;
* Process, verify and reconcile the electronic banking transactions to ensure accuracy and adherence to policies, procedures and bank regulations;
* Contribute in maintaining Merchants National Bank's website, intranet and social media accounts.;
* Monitor help desk calls and assist in resolution of problems; escalate problems as appropriate;
* Other duties as assigned;
Minimum requirements:
* High School Diploma, or equivalent; IT Degree a plus;
* A working knowledge of general accounting;
* Microsoft Windows Software, Microsoft Office Applications, and general troubleshooting procedures;
* Banking experience a plus;
* Must maintain a friendly, courteous and professional demeanor;
Athens, Ohio
Part-Time Teller
* Provide Quality customer service, promote and cross sell a broad variety of bank products and services;
* Process transaction for checking and savings (individual and commercial) accounts, time deposits, loans, club accounts, and safe deposit boxes;
* Use Branch Capture software to scan and balance all items into Core System;
* Provide other assorted services which include, but are not limited to: cashing checks, processing money orders, cashier checks, check orders, counting currency and coin;
* Maintain and balance cash drawer, balance and service automatic teller machine, and assist with night deposits;
* Opens new accounts for bank products and services and expands existing customer relationships through cross-selling or referring products and services to the appropriate areas;
* Manage vault operation to include ordering, balancing and maintaining cash at appropriate levels;
* Maintain required records, reports, and reconcilements to ensure efficient customer service operations and audit compliance;
* Other duties as assigned
Minimum requirements:
* High School Diploma, or equivalent;
* Ability to effectively utilize a computer and other standard office equipment;
* Ability to effectively communicate orally and in writing;
* Capable of performing basic math problems;
* Customer Service and Cash Handling skills required;
* Must maintain a friendly, courteous and professional demeanor;
Hillsboro, Ohio
Loan Operations Clerk
* Data entry of new loans into the Loan Accounting System, ensuring accuracy and completeness;
* Processing of loan modifications, miscellaneous loan maintenance and loan tracking;
* Tracking and managing of closing documents, collateral documents and other pending items;
* Backup to the receptionist, distribution of faxes / statements / mail, as needed ;
* Processing of paid loan documentation ;
* Verification and tracking of hazard insurance;
* Cross trains within the team for backup coverage ;
* Completes all other tasks/duties as needed while maintaining great customer service internally and externally ;
* Other duties as assigned
Minimum requirements:
* The successful candidate must be proficient in basic software applications such as Microsoft Word and Excel, must be detail oriented and maintain a high level of integrity and accuracy. Excellent problem solving and customer service skills required. The candidate must actively support the values of the organization and follow established company policies and procedures. It is essential that our applicants be dynamic, sociable, and enthusiastic team players; while possessing a positive can-do, vibrant attitude, excellent judgment and communication skills.;
Merchants National Bank is committed to providing unequalled customer service and work environment. We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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