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Job Opportunities
Batavia, Ohio
Customer Service Representative/Teller - Full Time
Primary Duties and Responsibilities:
• Opens new accounts, refers, and cross-sells the company's products and services
• Participates with branch management in maintaining a customer-focused environment and developing new ideas to increase business that will help achieve customer relationship objectives (70% Sales and Service, 10% Leadership, 20% Operations)
• Opens new accounts for bank products and services and expands existing customer relationships through cross-selling or referring products and services to the appropriate areas
• Assists customers in person or by phone with Bank products and services to develop new business and to retain or expand existing business
• Works with branch management to implement activities to ensure branch profit goals are achieved
• Assists the branch management team in coaching and training the teller staff to help develop skills and achieve branch sales goals
• Works with branch Tellers on warm hand-off procedures
• Assists branch personnel with operational duties and on Teller line as needed
Qualifications/Skills and Knowledge Requirements:
• High School Diploma or equivalent
• Ability to effectively utilize a computer and other standard office equipment
• Ability to effectively communicate orally and in writing
• Capable of performing basic math problems
• Must maintain a friendly, courteous and professional demeanor
• Customer service and cash handling skills required
Hillsboro, Ohio
Loan Servicing - Full Time
Loan Servicing will perform the daily functions within Loan Operations. This is including but not limited to the following:
• payment processing
• data entry
• setting up ACH transactions
• document imaging
Loan Servicing must adhere to all bank policies, procedures and all compliance regulations. Will also assist with being a resource/backup to other employee(s) within the department. Other duties as assigned.
Qualifications/Skills and Knowledge Requirements:
• High School diploma or equivalent required
• Excellent communication and organizational skills
• Ability to multi-task and be detail oriented
• Working knowledge Microsoft office, a must
• Basic computer skills and the ability to learn industry-related software are required
Southern, Ohio (Mt. Orab, Batavia, Georgetown)
Float Teller - Full Time
Primary Duties and Responsibilities:
• Provide Quality customer service, promote and cross sell a broad variety of bank products and services
• Process transaction for checking and savings (individual and commercial) accounts, time deposits, loans, club accounts, and safe deposit boxes
• Use Branch capture to scan all items into the Bank's mainframe
• Provide other assorted services which include, but are not limited to: cashing checks, processing money orders, cashier checks, check orders, counting currency and coin
• Maintain and balance cash drawer, balance and service automatic teller machine, and assist with night deposits
• Manage vault operation to include ordering, balancing and maintaining cash at appropriate levels
• Maintain required records, reports, and reconcilements to ensure efficient customer service operations and audit compliance
• Ability to report to multiple branches in the region
• Other duties as assigned
Qualifications/Skills and Knowledge Requirements:
• High School Diploma or equivalent
• Ability to effectively utilize a computer and other standard office equipment
• Ability to effectively communicate orally and in writing
• Capable of performing basic math problems
• Must maintain a friendly, courteous and professional demeanor
• Customer service and cash handling skills required
Wilmington, Ohio
Teller - Part Time
Primary Duties and Responsibilities:
• Provide Quality customer service, promote and cross sell a broad variety of bank products and services
• Process transaction for checking and savings (individual and commercial) accounts, time deposits, loans, club accounts, and safe deposit boxes
• Use Branch capture to scan all items into the Bank's mainframe
• Provide other assorted services which include, but are not limited to: cashing checks, processing money orders, cashier checks, check orders, counting currency and coin
• Maintain and balance cash drawer, balance and service automatic teller machine, and assist with night deposits
• Manage vault operation to include ordering, balancing and maintaining cash at appropriate levels
• Maintain required records, reports, and reconcilements to ensure efficient customer service operations and audit compliance
Qualifications/Skills and Knowledge Requirements:
• High School Diploma or equivalent
• Ability to effectively utilize a computer and other standard office equipment
• Ability to effectively communicate orally and in writing
• Capable of performing basic math problems
• Must maintain a friendly, courteous and professional demeanor
• Customer service and cash handling skills required
Washington C.H., Ohio
Teller - Full Time
Primary Duties and Responsibilities:
• Provide Quality customer service, promote and cross sell a broad variety of bank products and services
• Process transaction for checking and savings (individual and commercial) accounts, time deposits, loans, club accounts, and safe deposit boxes
• Use Branch capture to scan all items into the Bank's mainframe
• Provide other assorted services which include, but are not limited to: cashing checks, processing money orders, cashier checks, check orders, counting currency and coin
• Maintain and balance cash drawer, balance and service automatic teller machine, and assist with night deposits
• Manage vault operation to include ordering, balancing and maintaining cash at appropriate levels
• Maintain required records, reports, and reconcilements to ensure efficient customer service operations and audit compliance
Qualifications/Skills and Knowledge Requirements:
• High School Diploma or equivalent
• Ability to effectively utilize a computer and other standard office equipment
• Ability to effectively communicate orally and in writing
• Capable of performing basic math problems
• Must maintain a friendly, courteous and professional demeanor
• Customer service and cash handling skills required
Merchants National Bank is committed to providing unequalled customer service and work environment. We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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